Fighting Scammers with AI: How O2’s Daisy is Changing the Game

Phone scams are on the rise, targeting individuals across all demographics. But O2 has introduced a unique weapon in this battle: Daisy, an AI “granny” that fights back by wasting scammers’ time. This article explores Daisy’s innovative approach and the broader implications of AI in combating fraud.

Watch The Short YouTube Video of Daisy – who is wasting scammers time…
Often a scam starts with a message or alert informing someone that their computer is infected with malware, and that they need to call a phone number. Rather than you calling the scam phone number, Daisy – the AI Granny calls instead, and wastes their time. 

Watch the video here:

The Alarming Rise of Phone Scams
Phone scams are no longer rare occurrences—they’re a global epidemic. Studies reveal that 7 in 10 Brits have been targeted by phone scammers, including tech-savvy individuals and senior citizens. With scammers employing increasingly sophisticated tactics, it’s crucial to adopt equally advanced countermeasures.

Common Tactics Scammers Use
Phishing: Asking for sensitive details under false pretenses.
Emotional Manipulation: Exploiting emotions, particularly fear or urgency.
Tech Support Fraud: Pretending to fix fake technical issues for a fee.

Introducing “Daisy” : The AI Granny Who Outsmarts Scammers
O2’s Daisy is an AI innovation with a mission to frustrate and thwart scammers. Daisy is not your typical scam-blocking tool—it’s a conversational AI that directly engages with scammers, keeping them occupied and preventing them from targeting others.

How Daisy Works
Lifelike Conversations: Daisy mimics a real person, complete with humorous remarks and playful distractions.
Prolonged Engagement: By intentionally misunderstanding instructions, Daisy wastes the scammer’s time—sometimes for hours.
Creative Tactics: From fake backstories to quirky responses, Daisy leaves scammers flustered and unproductive.
This strategy not only disrupts scammers but also brings attention to the issue in a way that’s both impactful and entertaining.

Why This Matters – The Numbers Behind Daisy’s Impact

Daisy’s effectiveness in combating scams is both measurable and significant. By engaging with scammers, Daisy has caused them to waste hundreds of hours—time they might otherwise have spent defrauding other victims. This not only disrupts their operations but also helps protect potential targets.

In addition to this direct impact, Daisy’s efforts contribute to raising awareness about the prevalence and dangers of scams. By showcasing how AI can intervene, Daisy is part of a broader campaign to educate the public and encourage vigilance against cybercrime.

Innovative approaches like Daisy demonstrate the unique potential of AI to fight cybercrime in ways that traditional methods cannot, offering a powerful tool in the ongoing battle against online fraud.

A lot of people I know really enjoyed this AI technique! If you have any related ideas, comments or views, feel free to share in the comments section below.

Subscribe

Related articles

Australia’s Proposed Social Media Bill: A Step Forward or a Path to Mass Surveillance?

Australia’s proposed social media legislation, aimed at banning children...

The Cobra Effect and Australia’s Proposed Social Media Ban for Children Under 16

The Australian government has recently proposed a social media...

Apple’s Latest Security Feature Enhances Privacy and Device Safety

Apple has once again reinforced its commitment to user...